Security, Transparency and Respect
Learn how we collect, use, store, share and protect your Personal Data throughout your experience in our Store.
| July 2026 |
Effective Date This Privacy Policy is effective as of July 2026. |
Who We Are
Marraf Store, a private legal entity headquartered at Rua José Debieux, registered with the CNPJ/MF under No. 48309256809 (“Merchant” or “we”), takes your privacy seriously and is committed to the security and protection of the data of all its customers, partners, suppliers and users (“Users” or “you”) of the website https://marrafstore.com.br and any other website, Store or application operated by the Merchant, collectively referred to simply as the “Store.”
This Privacy Policy is intended to inform you about how we use and disclose information collected during your visits to our Store and through messages exchanged with you, referred to as “Communications.”
By accessing the Store, sending Communications or providing any type of Personal Data, you acknowledge that you are aware of and agree to this Privacy Policy, which describes the purposes and methods used to process the Personal Data made available through the Store.
This Privacy Policy provides an overview of our privacy practices, the choices available to you and the rights you may exercise regarding the Personal Data processed by us.
If you have any questions about the use of Personal Data, please contact us by email at [email protected] .
This Privacy Policy does not apply to any third-party applications, products, services, websites or social media resources that may be offered or accessed through the Store. Accessing these links will cause you to leave the Store and may result in the collection or sharing of information about you by third parties.
We do not control, endorse or make any representations regarding third-party websites or their privacy practices, which may differ from ours. We recommend that you review the Privacy Policy of any website you interact with before allowing the collection and use of your Personal Data.
If you provide us with Personal Data relating to other individuals, you declare that you are authorized to do so and that you have obtained the necessary consent to allow the use of such information under the terms of this Privacy Policy.
Important Concepts
For the purposes of this Privacy Policy, we adopt the definitions below.
| Personal Data | Any information that directly or indirectly identifies or may identify a natural person, such as name, CPF, date of birth, IP address and other similar information. |
| Sensitive Personal Data | Any information that reveals, in relation to a natural person, racial or ethnic origin, religious beliefs, political opinions, trade union membership or membership in a religious, philosophical or political organization, data relating to health or sexual life, genetic data or biometric data. |
| Processing of Personal Data | Any operation carried out involving Personal Data, by automated or non-automated means, including collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, availability, alignment, association, restriction, deletion or destruction, as well as any other operation provided for under applicable law. |
| Data Protection Laws | All legal provisions governing the Processing of Personal Data, including, without limitation, Law No. 13,709/18, the Brazilian General Data Protection Law, known as the LGPD. |
Purposes of Processing
We collect and use Personal Data to manage your relationship with us and better serve you when you purchase products and/or services from the Store, while personalizing and improving your experience.
| 01 | Enable you to purchase products and/or services from the Store. |
| 02 | Confirm or correct the information we hold about you. |
| 03 | Send information that we believe may be of interest to you. |
| 04 | Personalize your experience when using the Store. |
| 05 | Personalize the advertising sent to you based on your interest in our Store. |
| 06 | Contact you through the telephone number and/or email address provided. We may contact you personally, by voice message, automated dialing equipment, text message, SMS, email or any other means of communication that your device is capable of receiving, in accordance with the law and for reasonable business purposes. |
The Personal Data provided may also be used whenever we consider it necessary or appropriate: in accordance with Data Protection Laws; to comply with legal proceedings; to comply with court orders, regulatory decisions or requests from competent authorities, including authorities outside your country of residence; to protect our operations; to protect our rights, privacy and security, as well as yours or those of third parties; to detect and prevent fraud; to allow us to exercise available legal remedies; to limit any damage we may suffer; or in any other manner permitted by law.
Our Store is not intended for individuals under 18 years of age, and we ask that such individuals do not provide us with any Personal Data.
User Choice
You are not required to share the Personal Data we request. However, if you choose not to provide it, in some cases we may be unable to grant you full access to the Store, make certain specialized features available, provide the necessary assistance, arrange product delivery or provide the contracted service.
Information Processed
The general public may browse the Store without registering or providing Personal Data.
However, certain features may require registration and the submission of Personal Data, such as completing a purchase or service agreement, arranging product delivery or enabling the provision of a service.
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Contact with the Store Data You ProvideContact Data: first name, last name, telephone number, city, state and email address. Information Submitted: content sent through forms, including questions, complaints, suggestions, criticism, compliments and other communications. |
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General Browsing Data Collected During AccessLocation and geolocation data when you access the Store. Preferences and interests relating to products and services, when you provide them or when they are inferred from the information available to us. |
Store Browsing Data: information about visits and activities, content and advertisements viewed or used, browser, device, IP address, location and the address of the website from which you arrived. Some of this information may be collected through cookies, web beacons and embedded links.
Anonymous or Aggregated Data: anonymous survey responses or anonymous and aggregated information about how the Store is used. In certain cases, we apply de-identification or pseudonymization processes to make it reasonably unlikely that an individual can be identified using available technology.
Other Information: data that does not specifically reveal your identity or directly relate to an individual, such as browser and device information, Store usage data and information obtained through cookies, pixel tags and similar technologies.
Unless you voluntarily provide Sensitive Personal Data in a free-form field, we do not collect Sensitive Personal Data.
Partners and Service Providers
We may share your Personal Data in the circumstances described below.
| 01 | With partner companies that you select or choose to send your data, questions or inquiries to, as well as with service providers or partners responsible for managing or supporting certain aspects of our business operations on our behalf. |
| 02 | These providers or partners may be located in the United States, Argentina, Brazil or other locations worldwide, including testing and production servers, hosting, data storage, fraud management, customer support, sales, order fulfillment, content personalization, advertising, marketing and information technology services. |
| 03 | With third parties that assist us in managing the Store. |
| 04 | With third parties in the event of a reorganization, merger, sale, joint venture, assignment, transfer, or disposition of all or part of the company, its assets, or equity, including situations related to bankruptcy or similar proceedings. |
Global Operations
Personal Data and other information collected by us may be transferred to or accessed by entities belonging to the corporate group of our partner companies worldwide, in accordance with this Privacy Policy.
Browsing & Technology
When you visit the Store, it may store or retrieve information in your browser through cookies and similar technologies. This information may relate to you, your preferences, or your device and is primarily used to ensure the Store functions as expected.
Although this information does not usually identify you directly, it may provide you with a more personalized browsing experience. We and our third-party service providers may collect your Personal Data using the methods described below.
Certain information is collected by most browsers or automatically through internet-enabled devices, such as computer type, screen resolution, operating system name and version, device model and manufacturer, language, browser type and version. We may use this information to ensure the proper operation of the Store.
Cookies allow the collection of information such as browser type, time spent on the Store, pages visited, language preferences, and other anonymous traffic data.
We and our service providers may use this information to personalize your experience, deliver advertising based on your interests, and collect statistics about Store usage in order to continuously improve its design and functionality.
If you do not wish your information to be collected through cookies, you may adjust your browser settings and preferences.
| Browsers | Google Chrome, Mozilla Firefox, Safari, Internet Explorer, Microsoft Edge, and Opera. |
If you would like to learn more about advertising and remarketing cookies used to deliver personalized ads based on your interests, browsing history, and searches, please refer to the tools provided by Facebook, Google, and Bing.
Pixel tags, also known as web beacons or clear GIFs, may be used to track actions taken by Store users, including email recipients, measure the success of marketing campaigns, and collect statistical information about Store usage and response rates.
If ad personalization is enabled on platforms such as Facebook, Google, or Bing, this information may be used to display advertisements on their services. If you do not wish to be tracked, you may adjust your preferences directly within each platform.
We may hire behavioral advertising companies to provide reports about Store advertisements displayed on the internet. These companies may use cookies, pixel tags, and other technologies to collect information about your use of the Store and third-party websites.
We are not responsible for pixel tags, cookies, or similar technologies used by third parties. You may configure your browser preferences accordingly. If you change computers or browsers, or use multiple devices, you will need to repeat this process on each device and browser.
